Blog: Performance

Tier 3 Enhances Industry-Leading SLA

Tier 3 Enhances Industry-Leading SLA 

Tier 3 has enhanced their industry-leading SLA with the following changes:

1. Incident Reports:  Tier 3 will provide Customer with an Incident Report via e-mail within twenty-four (24) hours of an incident for incidents resulting in greater than thirty (30) minutes of downtime.  The Incident Report will include:  incident date, duration, issue, details of the problem and details of the resolution.
2. Outage Credit Improvements:
   1. Increased ma...
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32gb of ram servers from the control system and multiple IP addresses

32gb of ram servers from the control system and multiple IP addresses!

We released build 690 today of our platform and other than the usual bug fixes and tweaks we added two new features:

32gb servers from the Control System and API

Now you can add up to 32gb of ram to any server when ever you want with no long term commit as it is just hourly. Scale it up or down when needed! To do this via the control system simply go to the server you are wanting to change and click the edit server button. Once there it is ...

Multi-tenancy alliance could enable virtual data centers

Check out a great article featuring some quotes by Jared Wray our Founder and CEO about Multi-tenancy.

See Tier 3’s Jared Wray discuss the recently announced validated design for Secure Multi-tenancy with Cisco, NetApp, and VMware

See Tier 3’s Jared Wray discuss the recently announced validated design for Secure Multi-tenancy with Cisco, NetApp, and VMware. Learn how Tier 3’s use of the industry’s first end-to-end architecture to isolate IT resources in shared virtual environments can result in virtualized data centers that are more efficient, dynamic, and secure.

www.imaginevirtuallyanything.com

Being focused on High Availability means not only

Being focused on High Availability means not only focusing on unplanned downtime.  It is also about at passionate resolution to eliminate planned downtime.  A major indirect cost of IT Operations.    An article by Dell quotes "Infonetics Research study, The Costs of Downtime:  North American Medium Businesses 2006, found that mid-market enterprises (101-1,000 employees) lose an average of 1 percent of their annual revenues to downtime.  Even more startling, another study has found that up to 40-50 percent of businesses that have suffered major service interru...