Blog: Business

Tier 3 Enhances Industry-Leading SLA

Tier 3 Enhances Industry-Leading SLA 

Tier 3 has enhanced their industry-leading SLA with the following changes:

1. Incident Reports:  Tier 3 will provide Customer with an Incident Report via e-mail within twenty-four (24) hours of an incident for incidents resulting in greater than thirty (30) minutes of downtime.  The Incident Report will include:  incident date, duration, issue, details of the problem and details of the resolution.
2. Outage Credit Improvements:
   1. Increased ma...
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      categories: Company  Performance  Business 

Multi-tenancy alliance could enable virtual data centers

Check out a great article featuring some quotes by Jared Wray our Founder and CEO about Multi-tenancy.

See Tier 3’s Jared Wray discuss the recently announced validated design for Secure Multi-tenancy with Cisco, NetApp, and VMware

See Tier 3’s Jared Wray discuss the recently announced validated design for Secure Multi-tenancy with Cisco, NetApp, and VMware. Learn how Tier 3’s use of the industry’s first end-to-end architecture to isolate IT resources in shared virtual environments can result in virtualized data centers that are more efficient, dynamic, and secure.

www.imaginevirtuallyanything.com

Tier 3’s Jared Wray invited as guest customer at web event with leaders from Cisco, NetApp and VMware.

On Tuesday, January 26, join Jared for an executive discussion with Tony Bates, Cisco; Tom Georgens, NetApp; and Paul Maritz, VMware, and learn how their expanding relationship will deliver new solutions that help customers evolve their virtualized data centers. To learn more: www.imaginevirtuallyanything.com

NetApp highlights Tier 3’s successful deployment of NetApp gear to accelerate data backups and restoration for customers

NetApp recently posted a Tier 3 customer success story showcasing the impressive results we’ve been able to attain for our customers since implementing NetApp storage systems and associated software. Here are some of the notable benefits:

• Helped provided enterprise-level backup and DR services at 10 times less cost than in-house infrastructures
• Reclaimed 67% of storage in virtualized environment
• Reduced backups of entire data center from 24 hours to one hour
• Can now off...
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  categories: Disaster Recovery  Company  Business 

Why tape backups are bad

Alot of our customers always ask why we dont do offsite tape backups or tape backups of any kind at Tier 3. The answer is many fold but what it comes down to is the non stop risk that it has.

Here is another reason why we use disk to disk to an offsite data center for backups:

http://www.computerworld.com

If you are using tapes be very careful to encrypt your data. Even with our solution we...

Being focused on High Availability means not only

Being focused on High Availability means not only focusing on unplanned downtime.  It is also about at passionate resolution to eliminate planned downtime.  A major indirect cost of IT Operations.    An article by Dell quotes "Infonetics Research study, The Costs of Downtime:  North American Medium Businesses 2006, found that mid-market enterprises (101-1,000 employees) lose an average of 1 percent of their annual revenues to downtime.  Even more startling, another study has found that up to 40-50 percent of businesses that have suffered major service interru...