Customer Success Stories: FWA

FWA (www.thefwa.com), Favourite Website Awards, is a global Internet recognition program which showcases cutting edge creativity. Established in May 2000, it has since become the most visited website for Internet awards with over 75 million site visits up through December 2009. FWA serves over 3.6 million site visits per month to a unique user base of over 680,000 global monthly users.

Tier 3 ready to scale with the growth of FWA

When FWA came to Tier 3 five years ago, they were in need of a managed hosting company that could provide them with an infrastructure that was highly available, scalable and performant to serve their growing business. FWA also wanted to augment their team with 24x7 infrastructure engineering expertise so that as their business changed and expanded they could quickly tap into this expertise. In addition, because data is FWA’s most important asset, protection from data loss was a key concern and one that FWA did not want to have to be concerned with.

Over the past 5 years, Tier 3 has enabled FWA to successfully grow by providing them with the right resources at the right time. To meet FWA’s needs, Tier 3 has implemented The Farm and the CDN (Content Delivery Network). The FWA serves as a great example for how these offerings can be used by a client to reliably serve millions in a cost-effective manner. Tier 3 prides itself on offering easy-to-use enterprise solutions that give companies like The FWA instantly scalable, on-demand computing power, storage and bandwidth —all at a modest price.

Testimonials

“Working with the team at Tier 3 is always easy. I am not an expert on the hardware and system requirements of hosting so I always talk to Tier 3 when my business’s needs change. I always get fast and accurate responses and never need to doubt the expert opinion I receive. And on the rare occasion I need to put in a support ticket, I am often surprised how fast any issue is dealt with, no matter what time of day or night it might be.

Also, one thing that always has worried me in the past is losing data from my websites. I sleep well at night knowing that Tier 3 does daily back-ups so I will never lose important and critical data for my websites.”
–Rob Ford, FWA Owner